Privacy policy

Who we are

We are Print Print (Leicester) Limited, trading as PrintPrint, registered in England and Wales, company number 08545098, at 43 Carlisle Street, Leicester, LE3 6AH.

Security and performance

We have carried out assessments for processing personal data and have concluded that this is necessary on the grounds of contractual and legal obligations, together with our legitimate interests in using client and employee data for our commercial interests and for employment respectively.

How we use your information

This Privacy Policy tells you what to expect when we collect and process personal information.

For professional personal data (for example, business-related data) the legal basis for this is our legitimate interests, namely the control and maintenance of our website and business administration, and the performance or creation of a contract between you and us.

Should we decide to process any personal data for a purpose other than that for which it was collected, we will provide you with information on that other purpose, and any relevant further information, before that further processing.

Visitors to our website

When someone visits our website, we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is processed in a way that does not identify anyone.

To provide our products and services, or to reply to enquiries, we collect information about you and your company submitted through our website, passed on during telephone conversations, included in emails and messages, and in any other written or verbal communication between you and us. For example, we might keep a record of your name, work address and delivery addresses, work email address and work telephone numbers.

When you send us a quote request through this website, the details you enter are stored by our website provider, Wix, and sent to us by email so we can reply.

The retention of this data is subject to periodic review.

Third-party data sharing

We will not share your data with any third party other than those detailed in this policy.

Where we want to collect personal data we will make this clear and will explain what we intend to do with it.

Services

We have to hold the details of the people who have requested a service in order to provide it. We only use these details to provide the service the person has requested and for other closely related purposes. For example, we might ask people who have used a service whether they were happy with it. The retention of this data is periodically reviewed.

Cookies and browser storage

This website stores a small, anonymous visitor token in your browser so that the quote form can be sent securely. It does not identify you.

If you do not know what cookies are, or how to control or delete them, visit www.aboutcookies.org for guidance.

Marketing

From time to time we send e-newsletters and marketing materials to keep our customers up to date with products and offers. This may be by email or telephone. We use third-party services, including Zoho and Mailchimp, for some of this. We only contact existing customers who have bought from PrintPrint, or people who have signed up to our newsletter. You can unsubscribe at any time.

Website

We use a third-party service, Wix, to host our website and to receive enquiries made through it.

Email

Any email sent to us, including any attachments, may be monitored and used by us for security reasons and to check compliance with our internal policies. Email monitoring or blocking software may also be used. Please make sure any email you send to us is within the bounds of the law.

Payment

We use a third-party provider, Stripe, to provide a secure payment method. For more information please visit stripe.com/gb/privacy.

Courier services

We use third-party couriers to deliver goods. We only give them the details needed to make the delivery.

Links to other websites

This Privacy Policy does not cover links within this site to other websites. We encourage you to read the privacy statements of the other websites you visit.

Changes to this policy

We keep this Privacy Policy under regular review.

Contact

To contact us about this privacy policy, write to: The Data Protection Officer, PrintPrint, 43 Carlisle Street, Leicester, LE3 6AH, or email sales@printprint.co.uk.