Terms & Conditions

Welcome to the Print Print (Leicester) Ltd terms and conditions for use. These terms and conditions apply to the use of this website at printprint.co.uk. By accessing this website and/or placing an order in person, over the phoine or via the website, you agree to be bound by these terms and conditions.

If you do not accept these terms, we recommend that you do not use this website or our services.

The printprint.co.uk website is operated by: Print Print (Leicester) Ltd, a company registered in England and Wales, whose registered office is at 247 Hinckley Road, Leicester, LE3 0TG, England.
Our contact details are:

Trading Address:
Print Print (Leicester) Ltd, Hinckley Road, Leicester, LE3 0TG, England.
Email: sales@printprint.co.uk

Telephone: 
UK: 0116 255 6916
Outside UK: +44 116 255 6916


1.0 General

These are terms and conditions of trading (referred only as “Terms” from here on):

- are written in plain and easy to understand English and should be read using the ordinary everyday meaning;

 - should not be construed in any way as to try and give a word, phrase or expression a different meaning to the ordinary everyday meaning;


1.1 Licesnse

No part of this website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission


1.2 Price, Estimates and Orders

Price estimates are based on the current costs of production and, unless otherwise agreed, are subject to amendment on or at any time after acceptance, where such amendment is required in order to meet any rise or fall in such costs.


1.3 VAT and Other Taxes

Print Print (Leicester) Ltd reserves the right to charge the amount of any value added tax payable whether or not included on the estimate or invoice.


1.4 Copyright, Working Materials and Customers Property

Unless negotiated and agreed in writing, the copyright of general artwork, commissioned artwork and illustrations and anything else whatsoever prepared, developed or created by Print Print (Leicester) Ltd shall vest in and belong to Print Print (Leicester) Ltd. Print Print (Leicester) Ltd may use any artwork or printing produced by itself for the purposes of promoting itself. The customer shall be responsible for obtaining all necessary authorities and consents to reproduce pictures, artwork, photographs, copyright text and/or any other reproducible materials (“Materials”) prior to instructing Print Print (Leicester) Ltd to reproduce the same. The customer shall indemnify and hold Print Print (Leicester) Ltd and its agents and representatives harmless against all claims, demands, actions, costs, expenses (including but not limited to legal costs and disbursements), losses and damages arising from or suffered or incurred by reason of any claim (including but not limited to the defence of such claim) that the reproduction of the Materials by Print Print (Leicester) Ltd infringes the intellectual property or other rights of any third party or misuses the confidential information of a third party.

All design, text, illustrations, graphics, photographs, diagrams, drawings, logos and the selection and arrangement thereof, and all source code and all other material content of any Website owned, controlled or operated by Print Print (Leicester) Ltd. No reproduction of any part is allowed without written permission.

All work undertaken on behalf of our customers is done so on the understanding that they own legal copyright or have relevant permissions from the copyright holder for reproduction of images.


1.5 Preliminary Work

All work carried out, whether experimentally or otherwise, at customer’s request shall be chargeable.  
Where any additional work of whatever nature is necessary as a result of copy supplied by a customer not being clear and/or legible, Print Print (Leicester) Ltd shall be entitled to make additional charges on a time and materials basis to cover such additional work.


1.6 Proofs and Artwork

Proofs of all work may be submitted for customer’s approval and Print Print (Leicester) Ltd shall incur no liability for any errors not corrected by the customer in proofs so submitted. Additional charges shall be made for any additional proofs that are required as a result of alterations required by the customer. When style, type or layout is left to Print Print (Leicester) Ltd discretion, any subsequent changes to such style, type or layout required by the customer shall be subject to additional charges on a time and materials basis.

It is the customers responsibility check their proof carefully for errors and omissions. It is the customer's responsibility to ensure that the proof is correct in all areas. Please be sure to double-check spelling, grammar, layout and design before approving artwork.  If a proof containing errors is approved by the customer, customer is responsible for payment of all original costs of printing, including corrections and reprints.  The customer is 100% responsible for approvals of Copyright, Trademark and Licensing Agreements of artwork.

Please note that the colour of the printed item will be affected by the type of material chosen for the artwork to be printed on, as well as any applied Lamination or Varnish. Print Print (Leicester) Ltd will not accept liability or responsibility for any variations in colour or any other defects or irregularities as a result of this.

Company imprint - Unless otherwise specifically requested in writing any work may carry the Print Print (Leicester) Ltd imprint which will be positioned at Print Print (Leicester) Ltd's discretion.

ARTWORK RELEASE
If the native InDesign, Photoshop, Illustrator or editable pdf files are requested, there will be an artwork release fee of 100% of the initial design fee. The original artwork remains copyrighted to Print Print (Leicester) Ltd.

Supplied Customer Artwork in 'Print-Ready' format
All artwork supplied by customers must be supplied in CMYK format. Print Print (Leicester) Ltd cannot be responsible for any colour shift that may occur when converting from RGB to CMYK.

All artwork must be supplied as PDF's. Print Print (Leicester) Ltd is not responsible for artwork that may print blurred or pixelated due to customer supplied artwork. We require 3mm bleed on all edges if the document requires this. If you are unsure of the term 'bleed' then please call and speak to one of our sales staff or visit our artwork guide page here. Any delays in artwork not being supplied 'Print Ready' may lead to your order being delayed.


1.7 Illegal or Unlawful Matter

Print Print (Leicester) Ltd shall not be required to print any matter which in its opinion is or may be of an illegal or libellous nature or an infringement of the proprietary or other rights or any third party.


1.8 Materials Supplied by Customer

Print Print (Leicester) Ltd shall have no liability in respect of any work being of less than reasonably satisfactory quality as a result of defects in or the unsuitability of materials supplied or specified by the customer. 
Print Print (Leicester) Ltd shall assume that quantities of materials supplied shall be adequate to cover normal spoilage accordingly if the quantities of materials supplied are not sufficient to cover normal spoilage (“an Insufficient Supply”) then Print Print (Leicester) Ltd shall have no liability for any shortfall in quantity to the extent that such shortfall arises as a result of such insufficient supply.


1.9 Credit Terms and Payment

For invoices not settled within the agreed credit terms or for payments returned unpaid (such as cheques, credit cards or similar), Print Print (Leicester) Ltd reserves the right to charge interest on the overdue debt at 4% above the base rate at the time and an administration fee to cover its debt recovery costs and any other costs relating to the collection of payment.


2.0 Colour Reproduction

All reasonable efforts shall be made to obtain the best possible colour reproduction on customer’s work but variation is inherent in the print process and it is understood and accepted as reasonable that, Print Print (Leicester) Ltd shall not be required to guarantee an exact match in colour or texture between the customer’s photograph, transparency, proof, electronic graphic file, previously printed matter (whether printed by Print Print (Leicester) Ltd or other party) or any other materials supplied by the customer and the printed article the subject of the customer’s order..


2.1 Storage of Completed Jobs

We reserve the right to throw away your job after 28 days of ordering. Please note you will still be liable to pay the full charge of the total value.

 

2.2 Force Majeure

Print Print (Leicester) Ltd shall be under no liability if it shall be unable to perform any obligation which is owed by it to the customer for any reason beyond his control including (without limiting the foregoing) Act of God, legislation, war, fire, flood, drought, failure of power supply, lock-out, strike or other action taken by employees in contemplation or furtherance of a dispute or owing to any inability to procure materials required for the performance of the contract. During the continuance of such a contingency the customer may by written notice to Print Print (Leicester) Ltd elect to terminate the contract and pay for work done and materials used, but subject thereto shall otherwise accept delivery when available. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (Force Majeure).


2.3 Disclamer

While we endeavour to ensure that the information on this website is correct, we do not warrant the accuracy and completeness of the material on this website. We may make changes to the material on this website, or to the products and prices described in it, at any time without notice. The material on this website may be out of date, and we make no commitment to update such material.


2.4 Liability

We, any other party (whether or not involved in creating, producing, maintaining or delivering this website), and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this website in any way or in connection with the use, inability to use or the results of use of this website, any websites linked to this website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this website or your downloading of any material from this website or any websites linked to this Website.


2.5 Data Protection

By placing an order with the Print Print (Leicester) Ltd, the customer consents to its details being use for accounting and marketing purposes. The details will be kept by Print Print (Leicester) Ltd even after the customer’s trading relationship with Print Print (Leicester) Ltd has terminated. Print Print (Leicester) Ltd may use the customer’s personal data to let customers know about goods and services similar to the goods or services provided to the customer previously and any others matters that Print Print (Leicester) Ltd consider may be of interest to customers.